An order confirmation with order summary will be sent to you via email after payment has been processed. You can also check your order status in the Track Order page.
After your payment has been processed, you will not be able to cancel the order. For unique cases, please see our refund policy.
No, payment must be made through Davco Online before goods are released. Payment can be made via Visa, Mastercard and Paynow.
Omise customer support is available through email. Please send your enquiries to firstname.lastname@example.org. Support is available in English, Thai and Japanese. Working hours are from Monday to Friday between 09:00 and 18:00 (UTC+07:00).
Every credit card transaction occurs within a secure environment. Sika (Singapore) does not retain your credit card information; it is submitted directly to Omise's database. Find out more on Omise's security best practices.
You can download from your My Orders page.